Return Policy
At Latte e te Inc, we aim to ensure that our customers are fully satisfied with their purchases. If for any reason you are not happy with your order, we offer a hassle-free return policy. Please read the following guidelines carefully to understand our return process.

1. Eligibility for Returns
   Timeframe: You may return any product within 30 days from the date of delivery.
   Condition: To be eligible for a return, the product must be unused, unopened, and in the same condition as when you received it. All items must be returned in their original packaging.
   Non-Returnable Items: Certain products, such as perishable goods, personalised items, or health and hygiene-related products, may not be eligible for return once opened or used. This includes supplements if the seal is broken.
2. Return Process
   To initiate a return, please follow these steps:
   Contact Us: Email our customer support team at [Your Email Address] with your order number and details of the item(s) you wish to return.
   Receive Return Instructions: Once we confirm your return request, we will provide detailed instructions on how to send the product(s) back.
   Ship the Item: Please ensure the item is securely packaged to avoid any damage during shipping. You are responsible for covering the return shipping costs, unless the item was damaged or incorrect upon arrival.
3. Refunds
   Inspection and Approval: Once we receive and inspect the returned item, we will notify you of the status of your refund.
   Processing Time: If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
   Partial Refunds: In cases where an item is not returned in its original condition, a partial refund may be issued at our discretion.
4. Exchanges
   We only replace items if they are defective, damaged, or if you received the wrong product. If you need to exchange an item, please contact us at [Your Email Address], and we will assist you in processing the exchange.
5. Damaged or Incorrect Items
   If you received a damaged or incorrect item, we sincerely apologise for the inconvenience. Please contact us within 48 hours of receiving your order, and we will arrange for a replacement or a full refund, including return shipping costs.
6. Non-Refundable Situations
   Products returned outside the 30-day window.
   Items not in their original condition, used, or missing parts not due to our error.
   Clearance or sale items (where applicable).
7. Shipping Costs
   Return shipping costs are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective items). If you receive a refund, the cost of the original shipping (if applicable) will not be included.
8. How to Contact Us
   For any questions regarding returns or refunds, please reach out to us at:
   Email: contact@latteeteinc.com
   Phone: 1 (229) 305-3349
   Address:4056 Northlake Dr Apt – A
   City; Valdosta
   State : GA 31602
   United States of America

We are committed to providing the best possible shopping experience and appreciate your understanding of our return policy. If you need assistance, don’t hesitate to contact us — we’re here to help!